Customer Review: Marine Cargo Business Goes Off the Deep End for HART Health
Few things are more frustrating than poor service combined with high prices. It is a scenario that often drives customers to use HART Health’s industrial first aid supply van service.
Rob Dieta, safety director of SSA Marine in Seattle, Washington, first turned to HART Health because of his disappointment with another industrial first aid kit supplier – ZEE Medical. After experiencing HART Health’s service, supplies and products, Dieta realized what he’d been missing.
“At first the decision to go with HART was a financial decision,” he says. ”ZEE Medical was not a good experience. We knew we were being overcharged. Those numbers just don’t lie. It was just too expensive, and we were dissatisfied with their service.”
That is a problem we at HART Health know how to solve. Our inventory control system helps keep costs down and customer satisfaction high. Customers know what to expect and when to expect it.
The folks at SSA Marine depend on it. SSA Marine, a subsidiary of Carrix, Inc., is the largest U.S. owned, and the largest privately held container terminal operator and cargo handling company in the world. The Seattle headquarters employs more than 800 people and depends on more than 20 HART Health commercial first aid stations to insure the worker safety, Dieta says.
Handling marine cargo and offloading it from container ships can be strenuous and stressful. Minor injuries, muscle aches and pains, headaches and small cuts aren’t uncommon. HART Health supplies “are affordable, well-used and appreciated,” says Dieta.
Not only that: employees, who sometimes work in the chilly Seattle rain, often get colds and suffer from congestion and coughs.
“Everyone uses the decongestant (Sudo-Tab PE) and the cold remedies.” Dieta says. “The ibuprofen-related product is very effective (Proprinal). The high-quality bandages are great for small cuts and scrapes, and these first aid stations are full of top-quality products from top to bottom.”
Top-notch products and first-class service add up to customers who stick with us. Our approach builds customer loyalty and gives new franchise owners a solid foundation to build upon, so it is no surprise that we are growing. Interested? If you want to learn how this business could be a great career move for you, fill out the form to the right and let’s talk.


